Heron IT is Hiring – Senior IT Support Technician

We are looking for a Senior IT Support Technician to support our growing number of clients.

Salary: £26k to – £28k

Location: The Havens, Ransomes Europark, Ipswich, Suffolk

This is a great opportunity to join a small team of IT experts providing 1st and 2nd line support to businesses large and small in Cambridge, Suffolk, Essex and Greater London looking to outsource or extend their IT Departments. Our greatest kick comes from seeing clients working efficiently, profitably and happily partly due to our efforts.

Reporting to the Managing Director, this role is for you if you have high level IT skills which include demonstrable knowledge and experience of administering Microsoft Office 365 and working with different software applications, servers and other hardware equipment. We would like you to be a good team player who enjoys interacting with colleagues and clients on the phone, face to face, in our office environment and at client locations. Other attributes we hope you have are:

– Good problem solving skills
– Good organisational skills for managing workload
– The ability to respond quickly to unexpected situations
– High attention to detail and accuracy
– Good questioning and listening skills.

To apply or for more information, please contact us at carrie@heronit.co.uk