Fryers Transport
Fryers Transport is a family-run haulage company based in Ipswich. When we met them, they were experiencing considerable downtime and did not have access to prompt response when IT issues arose.
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Client since
2018
The brief
Improve IT operations and systems integration.
Key concerns
- Amount of downtime with current system.
- Ease of communication between operational systems.
- Cost and capability of telephony.
Our IT Strategy
To improve workflow and staff efficiency by automating more processes.
Our solution
- To reconfigure Microsoft 365 software which was not working effectively.
- To provide two new Lenovo ThinkCentre computers to streamline workflow for all users.
- Supply of a refurbished Dell Optiplex PC and large monitor to track vehicles.
- Help with email routing for their Truckcom Fleet Management System.
- Installed Outlook on all company phones.
- Antivirus protection.
- Implementation of VoIP telephony from Chicane Internet.
Our current role
- Full IT support
- 24/7 monitoring
- Maintaining anti-virus and security
- Maintaining and updating Microsoft 365 software.
- Continuing to streamline to reduce costs.
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