Like many other businesses you may have embraced remote and home working. The changes in employment law to support flexible working, means we have to embrace change to ensure we continue to deliver outstanding service to our customers. With this continued rise in remote working, cybersecurity has become more critical than ever. A significant 73%

Phishing has evolved. Designed to get us to reveal information through deceit, just when you think you have it under control it grows another leg and looks like your most trusted friend! The new wave, dubbed Phishing 2.0, leverages artificial intelligence to create more sophisticated and convincing attacks. My research revealed that in recent studies

At Heron IT, we take immense pride in supporting the businesses that are the backbone of our community. Two of these businesses are Iris Carr Restorations and Deben Joinery, both of which have earned acclaim for their exquisite craftsmanship. We provide essential IT support and secure email solutions to ensure their operations run smoothly, allowing

Jonty: Today, I’m interviewing Heron IT’s Colin Hammond about Subject Access Requests (SARs) and how how organisations can effectively manage them. Jonty: What exactly is a Subject Access Request (SAR)? Colin: A Subject Access Request, or SAR, is a powerful right granted to individuals under data protection laws. When you share personal information with an

Heron IT has just celebrated 15 years since it was formed! It has been quite the journey from Colin working in his home office to having ten employees and a 2-floor office. Here are the highlights so far:   Milestones:  The main challenges The first challenge Colin faced when he first formed the company was

We recently had the pleasure of hosting Pru and Michael for a special lunch at The Shard, celebrating over a decade of collaboration with Heron IT. This special occasion was more than just a meal—it was an opportunity for us to express our gratitude for our partnership since July 2010. Fourteen Years of Growth and

We are celebrating ten years of Sarah Black working with us, making life easy for IT Managers and Company Owners who are responsible for buying IT equipment for their organisations. Her expertise and commitment has often surprised them with the value and simplicity she brings to the process. She takes away all the head-scratching (and

Technology plays a massive role in driving efficiency, productivity, and competitiveness. For small businesses, workforce technology modernisation is both an opportunity and a challenge. Embracing modern technology can empower small businesses. It can help them thrive in a digital era. Yet many of them don’t keep up with modernisation. For example, over 30% of small businesses

Have you every wondered how wireless charging of things like toothbrushes and smartphones works? Colin has, and thought he’d find out. This is what he found: Imagine you’re at a campfire on a chilly evening, warming your hands over the flames. The fire is the charging pad, and your hands are like your phone. 1.

How the Scam Works: Someone might stick a fake QR code, which is a type of barcode, over a real one. You could find these on an ad for a discount or a movie poster. If you scan the fake one, you might end up on a bad website that tries to steal your personal

Happy World Password Day! Heron IT has some ideas here to keep your systems secure.  The Pillars of a Strong Password: 1. Length and Complexity: Aim for passwords that are at least 12 characters long, combining letters, numbers, and symbols to create a complex key that guards your digital doors.    2. Uniqueness: Use a different

AI and Cybersecurity Lately, the internet has become a trickier place with smarter threats. But, AI (artificial intelligence) is stepping up as a strong partner, offering new tools and ways to stay ahead of hackers. We’re diving into the latest AI movements that are transforming how we defend ourselves online against a growing number of

We would like you to know that we supply, either directly or through trusted partners, all sorts of technology solutions such as VoIP telephony, headsets, Xerox photocopiers, data cabling, PoS tills, printers, video-conferencing, office furniture and Smart TVs; in fact, anything that might have a slight impact on your IT! We like to provide these

Breached or stolen passwords are the bane of any organization’s cybersecurity. Passwords cause over 80% of data breaches. Hackers get in using stolen, weak, or reused (and easily breached) passwords. At Heron IT we try to ensure that all our clients’ systems are protected by strong passwords and two-step verification, which makes it very hard

Massive congratulations to Glenn Castle of Simple by Designs who has won our competition on our social media channels (having guessed where Nick is!) Check out: https://heronit.co.uk/spot-the-techie/ to see if you can spot him! A big thank you to Glenn for coming to our office near Ipswich to collect his bottle of Prosecco.

Heron IT will be at the Business Junction Spring Expo 2024 on Thursday the 29th of February in London! We will be one of over 50 companies showing off our services so please come and meet us at our stand. As one of the newer members of the Business Junction it would be great to

We are looking to fill an IT Technician’s role and thought we would start by interviewing Arty Fissial of ChatGPT to see how AI could help us. Here is a transcript of the interview, with Arty being in blue. Please stay tuned for an official job posting! Hello Arty, welcome to Heron IT. My name

One lucky person who spots our Nick in the photo of a big screen TV we recently installed at our client Aquabridge Law will win a bottle of Prosecco! We’ve been working with Aquabridge Law providing their IT Support in both their Felixstowe, Suffolk and Chelmsford, Essex offices, and very importantly since the pandemic, working

Heron IT have upped their game in the security field, and we now offer clients various options to improve their cybersecurity. Firstly, we have developed an interactive seminar around Cyber Security and Data Protection and has presented this to several clients already. The aim is to make the topics personally-relatable so that staff can appreciate

Colin and Jonty enjoyed a pre-Christmas chat with ISSBA with some delicious beer at the Dove Street Inn, recently. The usual topics of IT Support for Ipswich and Cyber Security were flying around, along with far more interesting banter about Ipswich Town and their current exciting team! Father Christmas appeared from the chimney and joined in too. (Scroll down to

Colin recently attended an enjoyable event from Ipswich Suffolk Business Club. There were over 130 guests including a star turn from Penny Mordaunt, the Leader of the House of Commons. A delicious dinner was provided by Milsoms Kesgrave Hall, in the heart of Suffolk, Heron IT’s primary technical support region. See if you can spot

Cambridge-based, Melanoma Focus is a national charity providing research-based information to increase awareness and knowledge about melanoma.

Let’s dive into a topic that might give you the chills—cybersecurity skeletons in the Suffolk IT closet. You may not have old skeletons hidden away in the basement. But there’s a good chance of cybersecurity vulnerabilities lurking in the shadows. Just waiting to wreak havoc.  You can’t fix what you can’t see. It’s time to

Heron IT is pleased to announce another recent addition to our team, Sarah-Jane Vincent, who has joined us as our Finance Officer. With an impressive track record and a wealth of experience in the financial sector, Sarah brings a fresh perspective to our organisation. Sarah’s journey in finance has been very interesting. She has honed

Exciting news for a businesses looking to expand or relocate! Our neighbours are leaving and their ground floor office is available to let. Located on Orion Court Business Park in Great Blakenham which has access to the main A14 dual carriageway, and is situated approximately 6 miles from Ipswich town centre. Orion Business Park provides

Ipswich, Suffolk Ipswich, Suffolk – In the heart of Suffolk, where football passion burns blue and white for Ipswich Town FC, another success story has been written, albeit in a different field. Dan Larson, a true Ipswich native and an unwavering supporter of Ipswich Town FC, recently celebrated a significant milestone in his career. Heron